SERVICE AND SUPPORT
MIKRON SLOVAKIA s.r.o. currently has a service department based in Nové Zámky.
The service staff are regularly trained at Mikron Group suppliers to provide full featured and technically advanced services at the customer. Our company has the largest service staff operating for the area of Slovakia.
Main activities of the Service Department:
- installation, operator training, guarantee and after-sales service for machines saled by company MIKRON SLOVAKIA, s.r.o. from the folloving manufacturers : PINNACLE, LEADWELL, SANCO
- after-sales service for machines from companies: TRENS, a.s. - Trenčín a KOVOSVIT MAS, a.s.
Additional services
- reviewing and sorting the machine accuracy -Renishaw Ballbar QC10 Unit
- installation of the machine accessories (measurments, CNC rotary tables...)
- assistance in landing new machines at the customer
- renting handling equipments
Spare parts stock in Nové Zámky
These are the central stocks for Mikron Hungaria, Kft. and Mikron Moravia, s.r.o. too. By creating sufficient stocks we try to make the delivery time effective and the intervention of our service technicians fast for full customer satisfaction.
New CNC machines stock
spare parts stock for CNC machines
stock for the band / circular saws and blades
stock for cutting and clamping tools
Customer trainings
Our aim for our machines is to train people who will work at the machine the best way. This will of course reduce the failure rate of the machine. As known human factor is the cause in 90% of cases of breakdown. That's why we offer several types of training:
- one day / two days specialized training about Fanuc / Heidenhain controller programing, trainng center in Nove Zamky
- one day / two days specialized training about Fanuc / Heidenhain controller programing at customers company
- trainings for the machine operators also the machine unkeeping
